Traditionally, we refer to them as solutions based on text chats. But currently, such systems are able to understand and synthesize a voice with specified parameters. We are already working on solutions that will allow the bot to understand video and generate a video assistant in real time.
Chatbots based on Large Language Models (LLM) can do more than you can imagine:
Conduct a dialogue on the broadest topics. The course of the dialogue can be programmed.
Responds in the style of speech, the manner that you set. It is possible to fully reproduce the style of a real person.
Respond based on documents (instructions, descriptions, etc.) without additional training. This allows you to quickly, with minimal cost
Refer to databases for more information.
Interact with third-party services via the API as needed.
You can implement any scenario with even higher quality than a dialogue with an ordinary employee.